Christine Miles appears on the podcast to discuss how common it is to learn how to speak as a child, but not how to listen.
Active Listening vs. Transformational Listening: Beyond Passive Reception
September 13, 2023
We’ve all been there – passing someone in the hallway, greeting a colleague in the office, or meeting a friend at the cafe, and the ubiquitous phrase gets exchanged: “How are you?” These three simple words are often met with an equally generic response: “I’m fine,” or “I’m good,” regardless of how we genuinely feel. Unfortunately, this social norm has reduced an inquiry about our well-being to an interaction of mere courtesy where most people don’t actually care about the response. Yet, in these moments, a profound opportunity lies dormant – the power of Transformational Listening.
