Host Richard Lyntton welcomes author, Founder and CEO of EQuipt, Christine Miles on his YouTube channel MLTV Author Hour. Christine’s book is titled ‘What is it Costing You Not to Listen?” and it explores the idea that we has humans are not the greatest listeners, although we may try. Christine offers her own advice about how to be a better listener in this episode of Author Hour.
Active Listening vs. Transformational Listening: Beyond Passive Reception
September 13, 2023
We’ve all been there – passing someone in the hallway, greeting a colleague in the office, or meeting a friend at the cafe, and the ubiquitous phrase gets exchanged: “How are you?” These three simple words are often met with an equally generic response: “I’m fine,” or “I’m good,” regardless of how we genuinely feel. Unfortunately, this social norm has reduced an inquiry about our well-being to an interaction of mere courtesy where most people don’t actually care about the response. Yet, in these moments, a profound opportunity lies dormant – the power of Transformational Listening.
