It’s often been said that failing to plan is planning to fail. This adage holds especially true in this current landscape of supply chain issues affecting most every sector, labor shortages, and an ever-changing social media environment. Webinar: 2022 Planning: How to Develop a Strategy that Aligns with your Business Goals led by Paul Ferguson, Steve Pepe, Tim Walters, Christine Miles, and Rajat Kapur.
Active Listening vs. Transformational Listening: Beyond Passive Reception
September 13, 2023
We’ve all been there – passing someone in the hallway, greeting a colleague in the office, or meeting a friend at the cafe, and the ubiquitous phrase gets exchanged: “How are you?” These three simple words are often met with an equally generic response: “I’m fine,” or “I’m good,” regardless of how we genuinely feel. Unfortunately, this social norm has reduced an inquiry about our well-being to an interaction of mere courtesy where most people don’t actually care about the response. Yet, in these moments, a profound opportunity lies dormant – the power of Transformational Listening.
