In this podcast, Christine Miles, author of What is It Costing You Not To Listen? discusses listening and the power of understanding to connect, influence, solve and sell.
Active Listening vs. Transformational Listening: Beyond Passive Reception
September 13, 2023
We’ve all been there – passing someone in the hallway, greeting a colleague in the office, or meeting a friend at the cafe, and the ubiquitous phrase gets exchanged: “How are you?” These three simple words are often met with an equally generic response: “I’m fine,” or “I’m good,” regardless of how we genuinely feel. Unfortunately, this social norm has reduced an inquiry about our well-being to an interaction of mere courtesy where most people don’t actually care about the response. Yet, in these moments, a profound opportunity lies dormant – the power of Transformational Listening.
