The Listening Path

EQuipt’s game-changing approach to transforming how people listen, empathize, and understand. The Listening Path™ uncovers the true needs of your clients and customers (internal and external) by clearly understanding both what is being said and what is not being said, allowing you to align your offerings to both. By detecting the unstated needs of others, transformative listening forever pivots the conversation by allowing individuals and teams to lead, sell, and negotiate more successfully.

How does

Transformational Listening

differ from other listening approaches?

Unfortunately, the gold standard of listening is active listening, a method that only scratches the surface of listening. Active listening is like going fishing in the middle of the ocean in a rowboat with one oar while transformational listening involves bringing along a set of tools that help you safely reach your destination and easily find what you’re looking for. 

It’s all about having the right


EQuipt has developed the Six Tools of The Listening Path™ that guide the conversation to discover the insight you need.

The Listening Path tools: map, milestones, compass, flashlight, water filter and footprints

Business Benefits of Transformational Listening

EQuipt’s customized approach is tailored to individual business needs and centered around solving common business-related problems and challenges. EQuipt facilitators teach teams how to apply these new tools and skills to their everyday lives, with an immediate impact on results.

50 - 51 %
Reduction in Sales Cycle on Average
0 %
Increase in Customer Lifetime Value


Who We


EQuipt empowers organizations to create cultures of empathy and understanding to enhance performance and productivity. We work with teams across industries and experience levels to improve their listening skills, with a focus on:

Leadership Teams

Executive Leadership

Sales Groups

Sales & Business Development

IT and Engineering Teams

IT &

Law Firms

Legal & Human Resources

Customer Service Teams



The Listening Path™

to you…




Schedule a Call with

Christine Miles

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